Managed IT Services
24/7 monitoring, patching, backups and a virtual CIO who keeps your roadmap ahead of your growth.
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Raleigh · Research Triangle · Est. 2011
IT that works as hard as your business does.
SCI Technology is the managed IT and cybersecurity partner for growing Triangle-area companies — proactive monitoring, airtight security, cloud done right, and a help desk that actually picks up the phone.
SOC 2–aligned operations
18-minute average response
Microsoft Solutions Partner
Microsoft Solutions Partner
SOC 2 & HIPAA aligned
SentinelOne & Datto stack
CMMC & NIST readiness
Member, NC TECH Association
Who We Are
Your in-house IT department — without the overhead
For most small and midsize businesses, technology is either a quiet advantage or a daily headache. Since 2011, SCI Technology has made it the former for more than 140 organizations across Raleigh, Durham and Cary — medical practices, law firms, manufacturers and nonprofits that need enterprise-grade IT without an enterprise-sized team.
We run one tight playbook: monitor everything, patch relentlessly, secure by default, and answer fast when something breaks. No tickets lost in a queue, no mystery invoices, no finger-pointing between vendors.
- A named engineering team that learns your environment
- Flat monthly pricing — budget with confidence
- Security baked into every layer, not bolted on later
- Local, on-site when you need us; remote when you don’t
What We Do
Four pillars, one accountable partner
From the help desk to the firewall to the cloud, every part of your technology is managed by one team that owns the outcome.
Cloud & Microsoft 365
Migrations, Azure, Microsoft 365, virtual desktops and backup/DR designed for uptime and scale.
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Cybersecurity & Compliance
Managed detection & response, endpoint protection, email security, awareness training and audit support.
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IT Support & Help Desk
Friendly, US-based help desk with live answer and real resolution — onsite backup when a screen won’t cut it.
Learn more →Why SCI
The difference a real partner makes
Anyone can resell software. We’re measured on whether your people can work, your data is safe, and your technology quietly gets out of the way.
Proactive, not reactive
We catch failing drives, expiring certs and suspicious logins before they become your emergency. Most issues are resolved before you notice them.
Answers in minutes
An 18-minute average response and a live human on the first call. Critical outages get an engineer, not an auto-reply.
Security-first by default
MFA, EDR, encrypted backups and least-privilege access come standard — the posture auditors and cyber insurers now expect.
Local to the Triangle
Our engineers live here. When you need hands on a server rack in Raleigh or Durham, we’re a short drive away — same day.
Flat, predictable pricing
One per-user or per-site monthly fee covers the whole stack. No surprise hourly bills, no nickel-and-diming the help desk.
A roadmap, not just repairs
Quarterly business reviews with a dedicated vCIO keep your technology aligned to where the business is actually headed.
140+
Businesses Supported
6,500+
Endpoints Managed
18 min
Average Response
99.98%
Monitored Uptime
Who We Serve
Built for regulated, growing organizations
We go deep in a handful of industries where uptime and compliance aren’t optional.
Healthcare & Dental
HIPAA-aligned IT and security for practices across the Triangle.
Legal & Professional
Secure document workflows, encryption and client-confidentiality controls.
Finance & Accounting
Hardened environments ready for SEC, FINRA and cyber-insurance review.
Manufacturing
Shop-floor networks, OT/IT separation and CMMC readiness for suppliers.
Nonprofits
Grant-friendly budgets, Microsoft nonprofit licensing and donor-data protection.
Growing Teams
Onboarding, device provisioning and scalable support for fast-hiring companies.
Proof, Not Promises
Results our clients can measure
A dental group cuts downtime 94%
Replacing aging servers with a monitored cloud stack took a multi-location practice from weekly outages to near-zero.
Read the case study →
Law firm passes its first cyber audit
MFA, EDR and documented controls got a Raleigh firm approved for cyber insurance — and a lower premium.
Read the case study →
Supplier reaches CMMC readiness
We segmented OT from IT and documented 110 controls so a precision shop could keep its defense contracts.
Read the case study →How It Works
Onboarding without the chaos
A proven 30-day runway from first call to fully managed — with zero surprises for your team.
1
Assess
A no-cost review of your network, security posture and the things keeping you up at night.
2
Plan
A clear roadmap and flat-fee proposal — what we’ll fix first, and what it will cost.
3
Onboard
We deploy monitoring, security and documentation quietly, around your work hours.
4
Optimize
Ongoing management plus quarterly reviews that keep technology ahead of growth.
In Their Words
Trusted across the Triangle
★★★★★
“We went from dreading IT problems to barely thinking about them. SCI caught a ransomware attempt at 2 a.m. and had us clean before the office opened. That alone paid for the year.”
Jonathan Reese
Operations Director, Cardinal Point Dental
★★★★★
“Our cyber-insurance renewal needed MFA, EDR and a written policy we didn’t have. SCI delivered all of it in three weeks and sat on the audit call with us. Painless.”
Dana Whitcomb
Managing Partner, Whitcomb & Reyes LLP
★★★★★
“Flat monthly pricing finally made IT a line item I can plan around. And when I call, a real engineer answers — not a ticket robot. Worth every dollar.”
Marcus Bell
CFO, Haywood Logistics
Let’s Get Started
See where your technology really stands
Book a free, no-obligation IT and security assessment. We’ll map your risks, quick wins and a flat-fee path forward — usually within a week.